Emily Matzelle's Posts

If you couldn’t attend ChannelCon Online this year, you still have the chance to explore. We’ve captured it all and it’s available on-demand. To get you started, here are 10 things we encourage you to check out in the spirit of exploration and discovery!

As a technology solution provider, choosing a legal representative can be a complex process, but it is one of the most important investments you can make in your business. Here’s how to get started.

Learn how to measure success, identify strengths and weaknesses and improve the efficacy of your help desk.

You’re not stuck! In fact, your help desk experience can take you far. Learn how to leverage your knowledge and upskill your way out of the help desk.

Creating a study guide based on the exam objectives is your first step toward earning your certification. However, using brain dumps or exam dumps shouldn’t be part of your strategy.

Taking care of yourself means seeing your doctor regularly. Are you applying that same level of care to your business? If it’s time for a legal checkup, CompTIA’s new toolkit, Legal Resources for Tech SMBs, is the prescription.

Discover the top reasons you won't want to miss ChannelCon 2021. Virtual sessions will explore topics including cybersecurity, workforce development, emerging tech innovation and business building solutions. And for those looking to connect in-person, networking receptions will be held in six U.S. cities.

If you could, how would you re-route the 10 most common problems the help desk deals with? Would you automate, implement self-help or put in a ticket?

Careers in cloud computing are skyrocketing! What jobs can you get with the right skillset and experience?

Learn how the skills covered in CompTIA Server+ translate to IT infrastructure job roles and how you can earn that promotion.