Candidate Code of Ethics

All persons having obtained any CompTIA certification or certificate program ("Certified Person"), including those taking part in CompTIA's Continuing Education Program ("CCEP"), must agree that they have read and will abide by the terms and conditions of this CompTIA Candidate Code of Ethics Policy ("Ethics Policy"), prior to participating in the CCEP.

It is a violation of this Ethics Policy for any Certified Person to participate in any incident of cheating, breach of security, misconduct, submission of fraudulent information or any other behavior that could be considered compromising the integrity or confidentiality of any CompTIA certification examination, any CompTIA certification or the CompTIA Continuing Education Program, as determined by CompTIA. All Certified Persons shall adhere to the following:

  • All information submitted for participating in and earning units from the CCEP must have been completed by the participating Certified Person.
  • A Certified Person shall abide by all the terms and conditions set forth in the CompTIA Candidate Agreement.
  • A Certified Person shall only submit continuing education units that they themselves have completed.
  • A Certified Person shall only provide accurate and authentic information for earning continuing education units.
  • A Certified Person shall abide by the CompTIA Continuing Education Audit Policies as set forth by CompTIA from time to time.
  • A Certified Person shall offer and provide professional services with integrity.
  • A Certified Person shall perform professional services in a manner that is fair and reasonable to clients, principals, partners and employers, and shall disclose conflict(s) of interest in providing such services.
  • A Certified Person shall not disclose any confidential client information without the specific consent of the client.
  • A Certified Person will always conduct themselves in a manner which enhances the image of the profession.
  • A Certified Person shall provide services to clients competently and maintain the necessary knowledge and skill to continue to do so in those areas in which they are certified.
  • A Certified Person shall not solicit clients through false or misleading communications or advertisements.
  • In the course of performing professional activities, a Certified Person shall not engage in conduct involving dishonesty, fraud, deceit or misrepresentation, or knowingly make a false or misleading statement to a client, employer, employee, professional colleague, governmental or other regulatory body or official, or any other person or entity.

Procedural Requirements for Code of Ethics for CompTIA Certificants

Notice of Violations and Sanctions

If it is determined that any Certified Person has violated this Ethics Policy, CompTIA will send such Certified Person a written notice of violations and applicable sanctions and a copy of CompTIA's Appeals Policy and Process.

Remedies for Violating the Candidate Conduct Policy

Any Certified Person determined by CompTIA to have violated this Ethics Policy shall, if determined necessary or appropriate by CompTIA based upon the seriousness of the incident or violation:

(a) be denied and/or decertified in a CompTIA certification(s)

(b) have all other CompTIA certifications previously granted to such candidate revoked;

(c) not be eligible to register and/or schedule any CompTIA certification examination, or receive any CompTIA certification, for a minimum period of twelve (12) calendar months from the date of such determination;

(d) have the current continuing education program cycle suspended and/or not be eligible to pursue any CompTIA certification for a minimum period of twelve (12) calendar months from the date of such determination;

(e) be subject to any and all other appropriate action, including legal remedies, that CompTIA deems necessary or appropriate to enforce CompTIA's Ethics Policy.

Appeals Process

After a Certified Person has received a written notice of violations and applicable sanctions from CompTIA, such candidate or Certified Person will have thirty (30) calendar days to file a written request for appeal pursuant to CompTIA's Appeals Policy and Process.