Jim Staats Posts

Tony Carmichael doesn't take lightly the importance of being well prepared in carrying out his IT duties. A military veteran who has had to troubleshoot computer systems under direct enemy fire, Carmichael credits the success of his civilian career to his solid foundation of skills and knowledge earned through CompTIA certifications. "Technology, especially computer technology, is constantly evolving," said Carmichael. "One must be prepared and have the basis to build on as changes occur. Core k ...

Dell’s Enterprise Expert Center in MontPellier, France, became the first European site to achieve CompTIA ASC Gold status. In doing so it has seen customer satisfaction levels increase 10 percent.As European hub for technical enquiries from enterprise computing customers, the Montpellier center was already considered a leading light for the global computing giant for its high levels of technical competence among staff and customer satisfaction.Customer Services Director Jean-Pierre Berone, howev ...