The IT Services and Support Executive Forum is the most tenured CompTIA IT community, with a broad membership consisting of the best and brightest industry leaders. Members include executives and service directors from the top vendor and IT service provider organizations, distributors, and parts logistics companies. This specific group has been the foundation for several CompTIA subgroups and industry initiatives, including the IT Security Special Interest Group (developed the Security Trustmark) and A+ Certification. You’ll note the “Executive Forum” designation this year instead of the former “Section” label. This change is significant as CompTIA expands to a new Community format for 2010, which includes several new groups that will be charged with advancing different segments of the technology industry.
Do you want to be a part of this community? If you care about the future of the IT services industry, have time to attend meetings and share your experiences, or like to lead project teams or groups, you should let us know. Members are typically very busy services executives, so participation in every call or meeting isn’t always possible, but input is ALWAYS welcome.
Why join? If you’re an executive or services leader in the technology field, there are many opportunities for you to participate. Today’s meeting is just one of the IT Services and Support Executive Forum events to be held in 2010, with all members invited to attend. Beyond the networking opportunities at the face-to-face summits, attendees will learn more about the top trends and technologies, receive updates on industry developments, work on current and potential initiatives, and develop best practices and programs to benefit the industry.
Here are a few of the current initiatives the IT Services and Support Executive Forum will be working on, with members encouraged to join in activities that are of interest them or their organizations:
- Identifying Best in Class Services
- Benchmark Study and Report (European Services)
- Green IT Services Study
- Service Delivery Optimization Research
- Skills Shortage/Skilling Study
- Reduction of No Problem/Fault Found Parts Study
- Security Access / Clearance Regulations (potential Canadian team initiative)
I’ll be providing updates on the meeting as the day progresses, so please check back or add the blog to your RSS feeds. Remember, the live meetings are only one part of the IT Services and Support Executive Forum. There are many other ways to benefit from the CompTIA Communities, and I’ll provide additional details throughout the event.
